Payments
Sell a Season Pass for a fixed set of classes
Just need the quick answer?
See the short version in the FAQA Season Pass is a fixed collection of upcoming classes sold as one purchase. Customers pay one flat price, and after payment is confirmed we enroll them in every included class. It works well for a multi-week workshop, a holiday series, or a defined October–December program where you want the schedule and price to be clear from the start.
Create a Season Pass
- Open Private Lessons from your dashboard and choose the Packages tab.
- In the Season Passes section, click New pass.
- Give the pass a customer-friendly name and add an optional description explaining the included classes.
- Enter one positive flat price for the whole pass, then select between 2 and 12 classes. Each class can appear only once.
- Save the pass. It becomes active and gets its own public purchase page.
Check the class requirements
- A pass must contain 2–12 different classes that belong to you.
- Every included class must be public, publicly visible, and not password-protected or deleted.
- Included classes must use a single flat price. Classes with ticket types or other pricing options cannot be added.
- The current Season Pass checkout cannot collect a required waiver signature or required custom signup fields. Remove those requirements or use individual class registration instead.
- Classes may have different individual prices. The Season Pass itself has one upfront price for the complete set.
Set the price and show the savings
- Only classes that are publicly listed, not private or restricted, and not deleted can be included.
- Each included class must use one flat price. Ticket types, required waiver signatures, and required custom signup fields are not supported by Season Pass checkout.
- Compare the individual class prices with the Season Pass price. The difference is the customer's savings; the pass price is charged once at checkout.
- If a class no longer meets the requirements, edit the class or update the pass before sharing its link.
Share the public purchase link
- Find the pass in the Season Passes list and open its public page link. The URL looks like /your-slug/bundles/your-pass-id.
- Copy that link into your website, social profile, newsletter, or customer messages.
- Customers can review every included class, its normal total value, the Season Pass price, and the displayed savings before they enter their name and email.
What customers see at checkout
- The public page lists every included class with its date, time, location, and normal price.
- The page compares the included classes' total value with the Season Pass price and shows savings when the pass price is lower.
- The customer enters their name and email, then pays the one pass price through the available payment provider.
- After payment, Classy verifies the purchase before showing a completed result. The customer is enrolled in each included class once the purchase finishes processing.
Seats, capacity, and purchase states
- A Season Pass reserves capacity across all included classes before the payment is charged. If any class cannot accept the enrollment, the purchase does not complete.
- While payment or enrollment is being finalized, the return page can show Processing. It refreshes automatically rather than guessing that a customer is enrolled.
- Completed means the buyer was enrolled in the included classes. Failed means the purchase did not complete and no Season Pass enrollment remains.
- If a payment is cancelled or fails after seats were held, those held seats are released so the classes can sell them again.
- The instructor's Season Pass list shows active or archived passes and the included classes. Archiving stops a pass from being sold without changing the classes themselves.
Refunds and changes
- Refunding a Season Pass changes the purchase to Refunded and removes the buyer's Season Pass enrollment. The seats released by that refund become available again.
- If a provider refund is still being confirmed, the purchase can show a pending refund state. Check the payment dashboard before promising that the money has arrived.
- You can edit a pass to change its name, description, price, or included classes, or archive it when you no longer want new purchases. Review the updated public page before sharing the link again.
- A Season Pass is not the same as a prepaid package: a pass enrolls a buyer in one fixed list of classes immediately, while a prepaid package creates reusable session credits that the customer applies to eligible classes one booking at a time and may optionally expire.
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